Replacement Policy

1. Notification of Technical Fault

• Timeframe: To qualify for a product replacement, customers must notify us of any technical fault within 7 days from the date of receipt.
• Procedure: Please contact our customer service team as soon as possible, providing a detailed description of the fault.

2. Notifications After 7 Days

• Consideration: Notifications of technical faults made after the 7-day period will be reviewed on a case-by-case basis.
• No Guarantee: While we will forward your complaint for further review, replacement of the product is not guaranteed if reported beyond the 7-day window.

3. Proof of Purchase

• Recommendation: While it is not mandatory, providing proof of purchase will expedite the replacement process.
• Accepted Proofs: Acceptable forms of proof include:
  • Order slip
  • Screenshot of the order confirmation or purchase from our website

Contact Us:

For any replacement requests or queries, please reach out to our customer service team at sellquickypk@gmail.com or 03197689688.

Thank you for shopping with SellQuicky!